Privacy Policy

Last updated: 14th October 2025

Welcome to The Kratom Park.
Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you visit or make a purchase from thekratompark.com

By accessing or using our website, you agree to this Privacy Policy and our Terms & Conditions.

1. Information We Collect

We collect information that helps us process your orders, provide customer support, and improve your shopping experience.

a. Information You Provide Directly

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

Name
Email address
Billing and shipping address
Phone number
Payment details (processed through secure payment gateways; we never store full credit card numbers)

b. Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

IP address and approximate location
Browser and device type
Pages viewed, time spent, and referring website
Cookies and similar tracking technologies (see Section 6 below)

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Communicate order updates or customer support information
Improve our products, services, and website experience
Detect and prevent fraud or unauthorized access
Send promotional emails (only if you’ve opted in)
Comply with applicable laws and regulations

3. How We Share Information

We do not sell your personal information to third parties.
However, we may share limited data with trusted service providers who help us run our business, including:

Payment processors (for secure transactions)
Shipping carriers (for order delivery)
Email marketing tools (for newsletters or order confirmations)
Analytics providers (like Google Analytics)

These third parties are bound by confidentiality agreements and may not use your data for any purpose other than providing services to us.

We may also disclose information if required by law, such as in response to a subpoena or court order.

4. Your Privacy Rights (CCPA & U.S. Residents)

If you are a resident of the United States, including California, you have the following rights:

Right to Know: You can request to know what personal data we collect, use, or share.
Right to Delete: You can request that we delete your personal information, subject to legal or transactional obligations.
Right to Opt-Out: You can opt out of the sale or sharing of your personal data (note: we do not sell data).
Right to Non-Discrimination: We will not deny goods, charge different prices, or provide lower quality service if you exercise your privacy rights.

To exercise your rights, email us at chrisgust@aol.com with the subject “Privacy Request.”
We may need to verify your identity before processing your request.

5. Data Retention

We retain personal information only as long as necessary to:

Fulfill your orders
Comply with tax, legal, or accounting obligations
Resolve disputes or enforce agreements

After that period, your data is securely deleted or anonymized.

6. Cookies and Tracking Technologies

We use cookies to improve your browsing and shopping experience.
Cookies help us remember your cart, save preferences, and understand site traffic.

You can control cookies in your browser settings.
Disabling cookies may limit some features such as checkout or account login.

We may also use third-party analytics tools (e.g., Google Analytics) that collect anonymized data about user behavior to help improve our site.

7. Children’s Privacy

Our website is strictly intended for individuals 21 years of age or older.
We do not knowingly collect or store any personal information from anyone under 21.
If we learn that we have inadvertently collected data from someone under 21, we will delete it immediately.

8. Security

We use industry-standard safeguards to protect your personal data, including:

SSL encryption for data transmission
Secure servers and firewalls
Restricted access to authorized personnel only

While we take all reasonable precautions, no online transmission is 100% secure. You share information at your own risk.

9. Third-Party Links

Our website may include links to third-party websites (such as payment gateways or informational sites).
We are not responsible for their content or privacy practices. Please review their individual policies before providing personal data.

10. Changes to This Policy

We may update this Privacy Policy periodically.
Changes will be posted on this page with a revised “Last Updated” date.
We encourage you to review it occasionally for updates.

11. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy, please contact us:

The Kratom Park

Phone: 952-292-2823
Email: info@thekratompark.com
Website: https://thekratompark.com
Address: 12242 Co Rd 140, Salida, CO 81201